Shop & order

Order accessories and parts


Placing an order is simple and quick. Type the item number or name of the product in the search bar, or use the categories under 'Capming & outdoor shop' to search for and order the desired products. Once you have determined to proceed to the checkout, please go to your shopping basket to have an overview of your order. You can also directly proceed to the checkout process by clicking on 'order'. Follow the 4 steps to complete your order. Choose your delivery method and payment method during the checkout proces. Consult the delivery methods and accompanying charges here.

On the bottom of the page you will find all answers to frequently asked questions.


Our assortment

On our Campart webshop you will find an exclusive camping & outdoor assortment. However, our assortment consists of even more products. If you are curious about the whole Campart assortment we have, please take a look at our Campart brand website.

Do you have questions about our shopping policy? Consult our sales terms & conditions here.



Frequently asked questions

On our Princess webshop you will find an exclusive Princess assortment consisting of kitchen electricals, household appliances and climate control on this webshop only. However, our assortment consists of even more products. If you are curious about the whole Princess assortment we have, please take a look at our Princess brand website. You can also buy accessories & parts on our Princess brand website.
Find your favourite products by entering the item number or the product name. You can also find the product by navigating through our product range until you find the the products of your interest.

 You can order by clicking “Add to shopping basket”.

When placing an order, you will be asked to log into your account or, if you do not have an account, to create one.

Creating an account is done within seconds and you can directly start shopping! We ensure you we handle your personal details stricly safe.

Follow the instructions given on the screen to complete the order process. You can also use this account to place any future orders. 
A product’s item number is stated on the packaging or in the product’s instruction manual. What can you do if you cannot find the item number? You can search for the product name. You can also scroll through the items in the webshop to see if you can find the desired accessory or part.
An order can only be cancelled if you contact us by telephone on the same working day as the order was placed. If you place an order in the evening, there is a good chance that the order will have already entered the delivery process, which means that it will no longer be possible to cancel the order. If you have ordered the wrong item and want to return it, we will reimburse you. In that case, please contact us.
You can find accessories and spare parts on our Princess brand website. The easiest way to find the accessory / part webpage is to enter the product name or item number in the search field. The item number is printed on the product’s packaging. If you do not know your product’s name or item number, you can also find the product by clicking the correct category under Campart products and searching for the product.
The delivery costs are not included in the sales prices. When returning a product, the postage is at your own expense. The delivery charges differ per country. The delivery charges are as follows:

Delivery method

Delivery time

Costs

   Regular delivery

   2 working days

   Free

   Saturday delivery

   Next saturday

   £14,40

   Express delivery

   Before 12:00 AM next-day

   £7,20

Didn't find your answer?

Questions about our webshop or our products?



Call: 0345 230 1231 (business hours)
E-mail: info@princesshome.co.uk

Questions about ordering our products or our service?



Call: 0345 230 1231 (business hours)
E-mail: technical.sl.uk@smartwaresgroup.com 

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